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24/7 Emergency Shelter and Hotline

Since 1984 the Safelight shelter has been operating and now has capacity for up to 56 beds with 20 bedrooms. We also offer onsite kennels for up to 3 dogs and 4 cats. The Shelter is available, space permitting, to all survivors immediately fleeing from violence or abuse regardless of age, race, sex, sexual orientation, or income level. The shelter includes a kitchen area, living room, bunk bed style dorms, as well as animal kennels with easy access to county transportation. An outside secure courtyard area is provided, and our security system is monitored 24/7. Residents participate in case management and are linked to other programs. Safelight’s 24/7 Crisis Hotline operates in this space and links callers to appropriate services.

If you are in immediate danger call 9-1-1

Emergency Shelter

A safe place to rest, heal, and gain support. You are provided with basic needs while in shelter which include food, clothing, and toiletries. Our staff are present 24/7 to answer the hotline, provide support, and ensure your needs are heard. Our facility has capacity for 56-beds with additional space for cribs/bassinets. While residing in our safe shelter, you can access all our programs at Safelight. We provide ongoing case management and work hard to make sure you are referred to supportive community partners so all your needs can be met.

  • 24/7 Crisis Hotline staffed
  • A safe place to rest, heal, and gain support
  • Safe, Secured, monitored area
  • Staff are present 24/7 for support and hotline calls
  • All basic needs are met while in shelter (food, clothing, toiletries)
  • Case Management and referrals to community partners
  • Onsite kennels for cats & dogs
  • Transportation support
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Safe Housing Pet Program

In December 2023, our shelter officially opened our onsite pet kennel space in partnership with Blue Ridge Humane Society. Now individuals fleeing violence do not have to leave their pets behind. Only 1 in 5 survivor shelters have an onsite space for pets and nearly half of survivor’s delay leaving because they cannot take their pets with them. Our onsite pet kennel includes three dog kennels, four cat kennels, and a pet den for dogs and cats.

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Success Story

When I was scared my husband was going to physically hurt as the abuse was escalating. A coworker told me there was a shelter I could go to for domestic violence victims, Safelight (then Mainstay) helped his family member and linked her with many resources.Safelight helped me navigate out of this abusive relationship and they taught me how to take out a restraining order and supported me when I had to call the police. Three years later I found myself in another abusive situation and went to live with Safelight and my counselor helped me recognize the signs of power and control. With now an 18-month-old baby, I overcame my fears to become independent. After living with Safelight in shelter, we soon moved into their supportive housing in an apartment for about nine months until we were able to get our own home. We used Safelight’s Child Advocacy Center, this program helped us with personal and family therapy through the worst time in our lives. The resources they have offered us for our physical and emotional wellbeing, have been invaluable.

Sometimes it is hard to see yourself capable of moving out of an abusive relationship because the abuser will financially support you making you depend on them. Safelight’s job training program in the Resale Store empowering me to be self-sufficient and build my resume. My SafeWorks life coach helped me with budgeting, a school plan and choosing a career path. Safelight has truly been an incredible resource for me as a survivor of domestic violence and sexual abuse. My family is now in a safe position to thrive and be safe. My child and I are now thriving as survivors and contact Safelight when we need supportive counseling. The Safelight team is available day or night, they are truly a blessing to have in our community to protect those our most vulnerable.

–S., Survivor

Thank you to our annual sponsors:

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Contact Us: 828-693-3840