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Store Assistant

Outreach Services Advocate

Resale Store Assistant

Reports to: Resale Store Manager

Hours: Part Time

Purpose:

1. To assist with the management of the resale store in order to generate revenues which support agency administration and programs.
2. To provide services to individuals served by Safelight by either provision of direct goods and/or opportunities within the Dandelion job training program.

Responsibilities:

    A. Store Management and Merchandising
  • Assists with processing of donated items, managing the rotation of items and the disposal of donated items in a timely fashion.
  • Follow standards set by the Resale Store Manager for the sale of donated items.
  • Provide leadership to volunteers.
  • Trains and supervises store volunteers.
  • Collaborate with Resale Store Manager and staff to develop strategies to retain customers and increase sales.
  • Assists with maintaining the appearance and appeal of the store.

    B. Participate in quarterly staff meetings, and periodic trainings.
    C. Customer Service
  • Provide service to customers which is professional, welcoming and efficient is provided by all staff and volunteers.
  • Promote excellence in the customer service experience for all visitors to the thrift store.
    D. Financial Management
  • Complete and submit all required paperwork in a timely and accurate manner.
  • Complete deposits in a timely and accurate manner.
    E. Additional duties as assigned.

Qualification/Education/Experience Required:

  • Bachelor's Degree or equivalent work experience
  • Experience overseeing volunteers
  • Strong verbal and writing skills
  • Ability to serve clients in a professional, welcoming and efficient manner
  • Accuracy with numbers, detail oriented, ability to organize efficiently
  • Computer literacy; experience with Word, Excel

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Submit Resume To:

Jennifer Corn
Director of Finance and Human Resources
EMAIL

Mail to:
Safelight, Inc.
Attn: Jennifer Corn
133 Fifth Ave W
Hendersonville, NC 28792

Outreach Services Advocate

Reports to: Clinical Director

Hours: Full Time

Purpose:

Provide direct services to persons in the community who are identified with co-occurring issues of domestic violence, sexual assault, mental health challenges and/or substance issues (and their family members). Services provided include crisis intervention, individual and group counseling, hospital accompaniment, law enforcement support, court support, and case management services.

Responsibilities:

  • Provide crisis intervention, individual and group counseling, support and advocacy to victims and those individuals in their support systems. Provide information and referrals as needed.
  • Provide case management and advocate on behalf of victims to ensure they receive services outside the agency in a timely manner.
  • Provide assessment, evaluation and intervention for individual clients.
  • Support sexual assault victims at hospitals and off site facilities. Support adult victims and family members during the sexual assault medical exam and evidence collection process.
  • Liaison for the Department of Social Services. .
  • Participate in professional collaborations for the best interest of the client as well as participate in professional collaborations for the community.
  • Coordinate with all other direct service providers
  • Serve as staff back-up in an On-Call capacity when needed.
  • Other duties as assigned to meet the needs of the agency and those it serves.
  • Co-facilitate Family Violence Intervention Program classes.
  • Data entry for Family Violence Intervention Program classes.
  • Preparing statistical reports for grants.
    Maintain the required level of supervision, education and training as required.
  • Provide and receive therapeutic training
  • Provide and receive training in other areas as related to domestic violence, sexual violence or child abuse
  • Receive clinical supervision as professionally required.
    Record Keeping
  • Ensure that all contacts with victims and all appropriate information is maintained in the computer client data system..
  • Ensure that client records are maintained and that services are documented.
  • Ensure that computer records of goals and goals attained information is maintained.

Minimum Job Qualifications/Job Standards:

  • Minimum requirements include Bachelor's Degree in counseling or related field (Social Work or Psychology)
  • Possess an understanding of domestic violence, sexual assault and child abuse.
  • Strong written and verbal communication skills
  • Possess an understanding of domestic violence, sexual assault, homelessness and co-occur mental health and substance abuse challenges
  • College degree in social work, psychology, sociology, or related field preferred
  • Good listening skills and excellent communication skills
  • Demonstrated knowledge of domestic violence and sexual violence issues and child abuse issues and a commitment to serve victims in our community
  • Ability to work with people of diverse ethnic and socio-economic backgrounds
  • Must be able to advocate across disciplines and foster teamwork within and among agency constituents
  • Ability to maintain productivity and set priorities independently

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Submit Resume To:

Jennifer Corn
Director of Finance and Human Resources
EMAIL

Mail to:
Safelight, Inc.
Attn: Jennifer Corn
133 Fifth Ave W
Hendersonville, NC 28792

Funded By:

United Way
Council For Women
Family Violence Prevention Services Program
Mary Kay Foundation

Thank you to United Way, the NC Council for Women and Youth Involvement-Family Violence Prevention Services Act Program, US DHHS, and the Mary Kay Foundation for financial support.